Rachel O. / Bayside Toyota / 5.00 of 5
Steve and Corey were both fantastic in assisting me with the trade-in of my current vehicle and the purchase of my new Toyota Sienna. They were extremely helpful and knowledgeable. Completing the trade in, learning about the new car, and finalizing financing were all a breeze. This is my second transaction with Bayside and I continue to be impressed by the service.
tim s. / Ken Ganley Toyota / 5.00 of 5
experience was ok didnt get to go over everything but i was a little pressed for time
still figuring some things out will get there eventually
ann f. / #1 Cochran Audi Pittsburgh / 5.00 of 5
My experience at Audi Pittsburgh was impeccable. The staff I met with included Sales Advisor Jake Akhtar, Jess Capuni the General Sales Manager and Brandon Allen in Finance. While these conversations were distinct, they operated like clock in complimentary fashion. Each displayed the highest acumen throughout the process. Jake started and finished with top-notch advice on the vehicle options. "Here's the keys, see you soon" not in the way of the test drive, like at so many other dealers. Jess offered insights into the trade in. Most importantly, though, she was a sounding board as this was my first lease; she listened and spoke as a problem solver with a personalized approach. After all, she said, "I am an auto consumer, too". The dialogue with Brandon was met with equal aplomb and clarity. It's always about ones experience. My experience, in sum, was trust, ease, and confidence. I wouldn't say I was "satisfied" with the visit here. I would rather use a words more fitting. This team has a mindset and culture that provided an "empowering and fulfilling" conversations to create a business partnerships. One customer at a time.
Nathanael J. / Bay Ridge Nissan / 1.00 of 5
This is the worst dealership where you can buy a Nissan car and they are so racist... I bought a Pre owned 2020 Nissan Sentra SV on December 04,2021 where i have the full warranty on the car and Gold package in case something happened to the car......... on January 2nd and 3rd not even a month the car started giving problem , Brake failure, sensor gone , emergency brake warning on, engine light on as you can see in the screenshot below....Then i contacted the sales representative that introduced me to the car because when i first went to Bayridge Nissan on November 23rd, he was the one showing that car but it was in the back garage not in the showroom and mechanics were working on it ......he told me this is a good car we are giving the best price on it and convencing me thinking it was a good one. as matter of fact it was a defect car ....to make the story short when i got in touched with the salesman this week and sent him videos and screenshots of the situation, he asked to come down with the car to Bayridge ..the car battery died 3 times and those 3 times i had to ask people for jump start and one of those times i was in Manhattan i had to pay 75$ for jumpstart....how the helll a new car giving problem??? engine light on , Brake failure etc.... while it got only 6K Miles on it......to make story short i went to bayridge yesterday morning they diagnostic the car and they said those problms had to be the wires under chew by Rodents thats why everything is failing.... i said what the hecck?? where is the evidence?? And they responded and said that the only thing that can cause it and worst they ( Service Manager and the guy in the service ) asked me to pay for it while I had all the warranty and gold package..... How a new car start giving problem?? not even 30 days .... I asked them to exchange my car because it defect that is from them, sales manager and General Manager told me i had to trade my car where i am gonna lose up to 10K from it and the new car i will pay up to 700$ per month.... I am paying 459.67 $ now........ Bayridge Nissan sold me the car with Rims had dents in it and Key could not start the car and they told the roof was original back from the manufacturer and it is a painted roof...... and now engine failed you want me to keep this trash....... to make story short the General Manager walked away and the other managers as well... they let me in the lobby all alone , they are so racist i dont know its because of my accent but you should take care of any customers no matter who they are and background ethnicity..... they dont care after selling a trash and they dont want to give me another car.......... worst i asked the salesman how i gonna go home, if they gonna rent me a car or sthg....he took me to the rental departement and they asked me to put down 400$...i am supposed to be the one to pay for it after selling me a defect car..... I had to go by train Home and everybody left me its like they almost locked me inside the showroom............ I am so disapointed ......PLease dont go to BAYRIDGE NISSAN and if you end up going to take no Gold package or premium because its all scam........ They are so raciiiiiiiist while they are taking care of other new customers and the salesman showed me they rent car for a customer while they have their car in their garage......Why not me??????????????? they are so jugdemental..... Please help me share this story with others !!!
Anny C. / Kelly Nissan of Rt. 33 / 5.00 of 5
Please do yourself a favor and come see Kay Manning?s ! I remember the first time I walk in the dealer I didn?t like my sales person then I saw Kay she attitude the way she talks to her costumers I requested her and she was the best so good I went back and bought two car with her in total of 3 and my fourth car will definitely be with Kay no doubt ! I would recommend kay in a heart beat to anyone she is the best at her job ! See you soon kay
Karen P. / Kelly Nissan of Rt. 33 / 5.00 of 5
While in line at Bed, Bath & Beyond in October, was talking with a couple about how since the Covid-19 Pandemic how scarce everything is. Told them was looking for a Rouge Sport in Gun Metal - I had reached out to another Nissan dealer in our area where since 2009 had purchased a Sentra,, a 2013 Rouge SV, a 2015 Rouge SV and a 2016 Rouge 2016 SV - was getting nowhere with them. The couple told me that their daughter recently got a Rouge Sport at Kelly Nissan - they were very friendly & helpful and to be sure to ask for Kay Manning. Took their advise and 2 days later was at Kelly working with Kay and left with a 2021 Rouge Sport SL in Gun Metal!!. She was super nice, made me feel like an important Customer . Any future purchases Kay will be my first contact - she ROCKS!! She is a valuable asset to the Kelly Nissan of Rt 33 Dealership.. Thanks again, Kay!!
Debbie H. / Kelly Nissan of Rt. 33 / 4.80 of 5
Kay Manning was wonderful to work with. She understood what I wanted in a vehicle and went out of her way to find the right fit for me. It was refreshing to deal with a female salesperson who was not out to take advantage of a woman in a car dealership. I had a very unpleasant experience in a service/dealership a few days prior to meeting Kay and she immediately made me feel like she would truly help me get the best vehicle and price for me. I also like the little surprises for the vehicle that she provides. I will refer Kelly Nissan and Kay to anyone looking for a vehicle. Thank you Kay!!
Sara Z. / Kelly Nissan of Rt. 33 / 5.00 of 5
Kay Manning was my saleswoman and she was AMAZING! She took the time out to go over every book and cranny of the car. She answered every question we had and if she didn't have an answer, she made sure to find out. Kay made the whole experience of purchasing a car seamless!
Dustie B. / Kelly Nissan of Rt. 33 / 5.00 of 5
After weeks of looking and going to dealerships looking for a car that suited me better, I ended up at Kelly Nissan. I have a work schedule that makes it hard for me to get to most dealerships during their business hours. When I spoke to them over the phone, they were very helpful and understood my time constraints. I arrived and immediately Kay Manning was there to help me. She listened to what I needed and where I needed to be payment wise. I have purchased several cars from dealerships over the years. And almost every time, I felt like I wasn't really being listened to because I'm a woman. Last on the other hand, made my experience the best I've ever had when purchasing a vehicle. She is very personable, friendly, eat going and she knows her stuff!! It was a very easy transaction. We were finished in less than 3 hours (the shortest time ever for me when buying a car). She gave me her work number as well as her cell for if I ever needed anything or had any concerns. It's been about 8 months now and I couldn't be happier with my purchase. I have contacted Kay a few times since then with odd questions and she has responded within the same day. She is a true asset to Kelly Nissan and I will be calling her for all my future car purchases. Kay, you rock!!
