Monroeville Chrysler Jeep

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3651 William Penn Highway
Monroeville, Pennsylvania 15146
SALES: (888) 775-1441
SERVICE: (412) 856-3029

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DEALER RATINGS

SHOPPURCHASESERVICE
5.00
4.93
NR
This Dealership Last Reviewed On: 8/25/2014
OVERALL
4.95
24-Month Rating
based on 4 reviews
4.95
4.95 out of 5
50 Lifetime Reviews
Lifetime Rating: 4.84
4
reviews

Reviews

Tracy W - 8/25/2014


My Review of Monroeville Chrysler Jeep:
I was really impressed by the Sales Consultant Denis Kufner's expertise on the Jeep Wrangler. He was patient and kind through the whole shopping and leasing experience of my Jeep Wrangler. I LOVE, along with my children, the Jeep Wrangler...Bless you Monroeville Chrysler....




Alison F - 7/22/2014


My Review of Monroeville Chrysler Jeep:
This was my first experience purchasing an SUV. I had many questions and concerns. Bryan and Denis made a very stressful experience very easy. I felt at ease. I recommend them highly to other women buyers.


Helen P - 2/24/2013


My Review of Monroeville Chrysler Jeep:
Richard greeted me as I walked in the door. I knew that I wanted a new Jeep Compass in white. I ended up buying a beautiful gray one. From beginning to end the service we received from Richard was outstanding. We drove the car out of there knowing everything about it from bumper tp bumper.


Monica C - 10/11/2012


My Review of Monroeville Chrysler Jeep:
It was a long day with the dealership, but at the end of the day I walked away with a really nice ride. I felt a bit pressured to do the deal that night but I think I was more nervous and irritated with my child plus it was a long day. I would go back there.


Pati B - 6/19/2012


My Review of Monroeville Chrysler Jeep:
Chris is a 19 year old boy selling cars. He was great and very nice! He had no clue what the car was about. His dad owns the company. I was there for hours had to put 1000 down. The business lady is a complete moron NEVER buy from there and deal with her she dont know what she is doing and if it is close to 9pm she wants out of there. They will pressure you to complete a credit application.... that is anywhere. They told me to leave my income blank on the credit application. Seems weird. My boyfriend signed off on the car yesterday and they sold it that day. With stuff of mine still inside. When I went to the dealership to pick up my plate they were rude the entire time now that the sale was done. I noticed things with the wrong that were under warrenty and they did not watn to listen. They told me call my insurance company. This place is a total dump they lie on deals.


M C - 4/3/2012


My Review of Monroeville Chrysler Jeep:
JEFF WAS VERY KNOWLEDGABLE ABOUT THE JEEP HE SOLD ME.


Patty K - 1/25/2012


My Review of Monroeville Chrysler Jeep:
My experience was very pleasant.


Angela P - 1/8/2012


My Review of Monroeville Chrysler Jeep:
I was in the market to purchase my first car when I e-mailed a few dealerships to get quotes and to see if I was even in the price range. Jeff was the first to e-mail me back, and he was eager to set up an appointment. He was available to meet that night, so my fiance and I went out to Monroeville Chrysler-Jeep that evening. Jeff was ready when we got there, and knew the exact car to point me towards. He was very knowledgeable about the vehicle and was able to answer all questions I had right away. Jeff and the GM worked hard at finding the right deal for me, and worked numbers so that my monthly payments and rates were right around what I wanted to spend. Once the Jeep Patriot was purchased, Jeff still paid much attention to us as we were waiting for everything to be finalized. He also followed up shortly to see how everything was going and made it a point that he is available if I have questions or need anything regarding the car. I would recommend this dealership and salesman to anyone looking to purchase a new car.


Bernadette D - 12/12/2011


My Review of Monroeville Chrysler Jeep:
Sam Iovino and Vic Olive are exceptional salesmen. I first made a purchase with them in 2006. Since then my husband and I have purchased 5 vehicles from these gentlemen. Why so many? We have upgraded over the years to fit our growing family. Not only are they wonderful with lady buyers but they are wonderful with my children. May I add that I am a tough customer. If anyone holds Monroeville Chrysler Jeep to a high standard it's me. Vic's "NO PROBLEM" customer service relationship with our family has always been top notch. Give these guys a try...they don't disappoint!


Jamie W - 9/10/2011


My Review of Monroeville Chrysler Jeep:
My husband and I had researched the leasing options for the 2011 jeep grand cherokee online. We went to the dealership to see what they had available and Jeff introduced himself to us while we were looking around the lot. He was very friendly and easy to talk to. He knew everything about the different leasing and buying options and about the the different options of the vehicle. We did not purchase the vehicle that day but Jeff gave us the weekend to think about it. When we told him that we were no longer interested he went above and beyond by finding the exact color vehicle we wanted and even talked to the GM to get our payments down even more. We were very pleased by all the work Jeff did for us by getting a great trade in value for our old jeep and getting us the perfect new jeep at a great price. He is a great salesman and I will be going back to see him and recommending him to friends and family in the future.


tori v - 5/11/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 4/13/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 3/22/2011


My Review of Monroeville Chrysler Jeep:
Byron did his best to make me comfortable. His helpfullness got me into a Jeep Compass! Wonderful person!


Anonymous User - 3/16/2011


My Review of Monroeville Chrysler Jeep:
I don't kow why every woman who has any concerns about driving in the snow does not invest in a Jeep Liberty. I reluctantly turned in a 13-year old Jeep Cherokee which I loved. I went to the Monvorevlle Chrysler Jeep dealership in Monroeville, and was treated absolutely great. I was quite uneasy going in there, but for no reason. The whole deal was all over in a day or two. The salesman, Sam Iovino, was great. The manager, Victor Olive, also introduced himself, and followed up the sale with mail and phone calls. This was in September and have since been through a pretty miserable winter. I have since been to the service department, and they, also were great. Very friendly. Sam Iovina, the sales person, was probably the reason I walked out of there with my new Jeep. I love my Jeep!!!


Anonymous User - 3/10/2011


My Review of Monroeville Chrysler Jeep:
I WAS VERY EXCITED TO MAKE THE PURCHASE OF A NEW VEHICLE, IT HAD BEEN 8 YEARS. I FOUND MY CAR ON THE INTERNET AT MONROEVILLE CHRYSLER AND WAS CONTACTED RIGHT AWAY. MY QUESTIONS WERE ANSWERED VIA EMAIL AND PHONE, SET UP AN APPOINTMENT WITH JEFFREY AND MADE THE PURCHASE. JEFF STAYED IN TOUCH WITH MYSELF AND HUSBAND AND VICTOR WAS VERY KIND ALSO. THIS ISN'T LIKE ALL THE OTHER DEALERSHIPS, THEY ALL SEEM TO BE VERY PLEASANT AND KIND. NO PRESSURE FELT AT ALL. JEFF "WILL" GO FAR IN HIS CAREER... THANKS AGAIN. D. HUNTER NORTH VERSAILLES


Anonymous User - 3/9/2011


My Review of Monroeville Chrysler Jeep:
This was the first time that I have gone to a dealership and was not mistreated or intimidated by a salesperson! I must say, after everything I went through at this dealership, I would recommend any one to take car of your needs. I had bought a jeep cherokee limited and within 19 hours of owning it, the transmission went in it. I called the dealership and they sent a towtruck to me within 5 min., had me towed in and took care of me immediately. I was put in some one else's demo until they could figure out what was really wrong with my vehicle. After comtemplating with my husband about what happened, we decided to go back to the dealership and try to get a new car to replace the one I just bought because of the safety issues. I have to say, when I presented my case to Victor, he gladly helped me get another vehicle that morning! I never felt intimidated, the service manager spoke with me and Victor also and everyone was so respectful and mindful to the situation and was willing to do anything and everything to help me. Thanks so much Monroeville Chrysler Jeep for such a great experience even during a bad situation.


Anonymous User - 2/12/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 2/1/2011


My Review of Monroeville Chrysler Jeep:
This is one of the most relaxing and pleasant car buying experience I have ever had. Cappy was absolutely delightful and very personable.


Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:
i knew what i wanted, and the salesperson had the car ready for me to look at. the financing was arranged while i went to dinner. then when i came back in the papers where ready for me to review and sign. the process was actually somewhat quick.


Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:
i previously owned a stratus and the a/c sucked. i bought the vehicle because the a/c worked asolutely marvelous


Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:
i was pregnant with my 3 child and need a van that would accommodate my family and storage needs


Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:
Cappy made me happy


Anonymous User - 1/19/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 1/17/2011


My Review of Monroeville Chrysler Jeep:
I had a great experience, thanks to Ryan and the Chrysler team!!!! I love my first car, it's the best.....


Anonymous User - 1/17/2011


My Review of Monroeville Chrysler Jeep:
This is the 3rd car that we have bought from Jeff! He's wonderful to deal with and so very kind and especially helpful setting up various electronics/bluetooth/navigation, etc. All the employees at this dealership have always treated me with respect, understanding and kindness. This includes the managers, sales people and service center.


Anonymous User - 1/16/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 1/16/2011


My Review of Monroeville Chrysler Jeep:
I have been leasing/purchasing from Monroeville Chrysler-Jeep for over 20 years and keep coming back due to great salespeople and top notch service. Jeff Mountain in particular has been wonderful to deal with - non-pressuring, confident to make the best deal for me, and he works diligently to assure that I am happy with my decision. SUPER dealership!


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
My experience was very positive from beginning to end. Jeff Mountain, the GM and the Finance Manager went above and beyond to make sure i was happy with my recent purchase. I immediately told my (girl) friend about my experience, so she went and bought a car, from Jeff, the next day, and is also very happy with Jeff and the dealership.


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
Excellent experience throughout. And they are open untill midnight which makes it overly convenienent for me. Thanks for a wonderful experience, I will tell everyone.


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
Great Dealership. Extremely NICE! Great Sales Staff. Overall WONDERFUL experience.


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
I purchased my 2nd car from Jeff Mountain this past November. When I considered purchasing a new car, the only dealer that I considered buying from was Monroeville Chrysler and the only Salesperson I wanted to purchase from was Jeff Mountain. I went in with the intentions of trading in my higher mileage Jeep Liberty luxury vehicle. Jeff was able to find me 2 vehicles that met my needs: leather, heated seats, navigation, sunroof, satellite radio and bluetooth phone. I choose to go with a 2010 Acura that they had taken in on trade and I couldn't be happier! Jeff went above and beyond to get the payments to where I needed them to be and after I purchased the car he took the time to sit with my husband and I and teach us how each feature worked. I was treated with honesty and respect and I will never buy a car from any other dealership! Thanks again, Jeff!!


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
Sam was excellent. The Sales Manager and Finance Manager really went the extra mile to get a lower interest rate and save me THOUSANDS of dollars!! This is a great Dealership and I would recommend it to anyone.


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
I've never been treated so respectfully in purchasing a vehicle. Jim listened to my wants and concerns and satisfied everything I was looking for. I'll recommend him to all my women friends.


Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
MIKE IS A VERY NICE AND RESPECTFUL GUY TO BUY A JEEP FROM. OVERALL, I WAS VERY SATISFIED.


Darlene D - 2/13/2010


My Review of Monroeville Chrysler Jeep:
It was a good experience. I would recommend this dealership.


Anonymous User - 4/13/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 2/1/2011


My Review of Monroeville Chrysler Jeep:
The service and parts Departments have been more than helpful and have gone out of their way to accommodate me. Very friendly people and I always have a lot of fun dealing with purchasing, service and parts Departments. I am very happy that I can trust them and not take advantage of me as I have seen some dealerships do! Thank you!


Anonymous User - 1/20/2011


My Review of Monroeville Chrysler Jeep:
I called last minute and they were able to squeeze me in for a past due inspection. They drove me home so I didn't have to wait there and had the car done 45 mins early, and even washed it. I appreciate everything Ron, Thanks.


Anonymous User - 1/16/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 1/14/2011


My Review of Monroeville Chrysler Jeep:
I have never had any problems with the Service Department, when I call no matter what time, I always get in, in a timely manner. Once on my way home at the turnpike, a my fan stopped working, I just stopped by and right in my car went, they gave me a ride home and came and picked me up when it was finished---awesome crew!


Malanie H - 4/30/2010


My Review of Monroeville Chrysler Jeep:



Maria M - 1/12/2013


My Review of Monroeville Chrysler Jeep:
Rich made my "new" car buying experience seemless. I had been thinking about purchasing a Jeep Wrangler for some time, and he took me for a test drive explaining every feature about the vehicle. He is also a Jeep owner so it was especially helpful that he shared his experiences and knowledge. He was probably the nicest car salesman I have had ever worked with. I would not hesitate to refer my family or friends to him. He constantly kept me informed and was always willing to answer any questions. I wish all car salesmen were as personable as Rich. I absolutely LOVE my new Jeep Wrangler!


Daniel G - 11/23/2012


My Review of Monroeville Chrysler Jeep:
Mike, He is great! He is very knowledgeable, respectfu, and makes your shopping experience fun. Sincerely, Daniel Glunt dwglunt@gmail.com


Anonymous User - 4/13/2011


My Review of Monroeville Chrysler Jeep:
This is Just a redo of my previous survey, didnt realize I messed up when answering. Awesome Dealership and great people.


Anonymous User - 4/11/2011


My Review of Monroeville Chrysler Jeep:
I bought my first car brand new when I was 18 from this dealership. I lucked out because I ended up loving my car. Four years later I was not ready to part with it. My mom had persuaded me to go to the dealership again to trade in my car for something new before I paid off the whole amount. I walked into the dealership with my mind made up that I was only going to look, and not get a new car because I just wanted to payoff the one I had and be happy with it. Jim Little has taken care of my moms trade ins for a number of years and has always been helpful and courtesy to her needs. Jim listened to what I wanted. He looked at the situation I was in. I'm almost 22 and only wanted to pay around the same amount I have been for the last few years. After talking for about an hour, and a test drive in a newer version of my orginal car, Jim suggested that I lease instead of owning. The benifits made more sense with leasing since I only had 32,000 miles in nearly 4 years, and with leasing I could get a new car every 3 years, everything was under warranty and the price was worth it. I am so grateful to him for just conversing with me about my comforts and working with my situations and ideas.


Anonymous User - 2/12/2011


My Review of Monroeville Chrysler Jeep:



Anonymous User - 1/19/2011


My Review of Monroeville Chrysler Jeep:
Cappy made me Happy!


Anonymous User - 1/15/2011


My Review of Monroeville Chrysler Jeep:
He seemed sincere and offered useful information instead of giving me a tired sales pitch. I also got a very good deal.


Anonymous User - 1/5/2011


My Review of Monroeville Chrysler Jeep:
I was treated with respect and never felt he talked down to me because I was a woman.


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