Women-Drivers Blog
      By Anne Fleming, Car Buying Advocate
 

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Mom engineers’ unique skills, insights enhance Chevrolet’s first global midsize sedan! Check out the Video!

by AnneFleming 2. May 2012 08:41

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Motor City Moms Make Their Marks on the Malibu

by AnneFleming 1. May 2012 22:18

 

 

 

 

Ladies – Check it out. You’ve got to love what GM and their Chevrolet flagship brand have done. Exactly what we have been asking car manufacturers for years. Let’s get some female ingenuity and inspiration in the product development process. So the question begs:  what can unite a blue-haired, roller derby jammer; a crash expert; an organic gardener with specially trained hearing skills, and a Harvard master’s degree candidate with a patent for lighting technology?

 

In addition to being engineers and moms, they all bring expertise and unique perspectives that make the 2013 Chevrolet Malibu fuel-efficient, safe, extremely quiet and available for purchase today.

 

Malibu moms Suzanne Cody, Julie Kleinert, Kara Gordon and Tracy Mack-Askew also help demonstrate the important role women and mothers play in engineering today’s family vehicles.

 

The Malibu is Chevrolet’s first global midsize sedan, and will be sold in 100 countries on six continents. Though based in Metro Detroit, the Malibu moms’ work will be felt from Birmingham to Bulgaria, Ann Arbor to Austria and from St. Clair Shores to Seoul, Shanghai and beyond.

 

“People spend a lot of time in their vehicles,” said Gordon, the Malibu’s lead acoustic noise engineer and mother of two active young boys. “It’s really important for me to spend that time with my kids in a positive way. If your car isn’t quiet, you can’t hear your kids talking to you in the background, and you can’t hear how their day went.” Uh…right on!

 

Gordon recalls an incident that drove home the importance of her work.

 

“We were about to get on the freeway and my younger son was mumbling something I couldn’t hear. I kept asking him over and over what he was saying and my older son finally yelled, ‘His seat belt isn’t buckled.’ So I pulled over – luckily – before we actually got on the highway.”

 

Involving more engineer moms in vehicle development is happening as women continue to take a bigger stake in the market. Women buy a little over half the cars sold in the United States, and take part in 80 percent of all family car buying decisions, according to traditional industry statistics.

 

Yet according to the American Society of Engineering Education, the percentage of undergraduate engineering degrees going to women in 2009 was 17.8 percent, a 15-year-low.

Recognizing this need, General Motors and the GM Foundation support several programs aimed at encouraging women to pursue science, technology, engineering and math (STEM) subjects, including high school robotics programs and college scholarships.

“Women are major automotive consumers, and automakers that want to appeal to them need to understand what their needs and requirements are,” said Rebecca Lindland, director of research at IHS Automotive. “Women engineers can provide a unique perspective to the design and engineering process. For example, women are generally smaller than men, so ergonomic needs are different. We also have a heightened awareness of safety, and tend to be more sensitive to the needs of family.” Amen, sister. I am 60” tall and test drive 50 cars a year. Some of the seats are so super-sized I slide from side to side just making a turn!

 

“Women add a necessary element to enhance a vehicle's appeal and the entire development process benefits from that added dimension."

 

The Malibu moms

 

Suzanne “Suzy” Cody, aerodynamics engineer – Cody is a rocket scientist – literally – with a degree in aerospace engineering. Known for her “GM blue” hair highlights, she is also a force to be reckoned with in the wind tunnel and on the roller derby track.

 

A mother of two young boys, she has been responsible for the aerodynamic performance of the new Malibu, and her work has resulted in a vehicle with a superior wind drag rating – close to that of the Chevrolet Volt electric vehicle – which means increased gas savings for Malibu drivers. In fact, aerodynamic improvements on the new Malibu provide up to 2.5 mpg more on the highway.

 

“I’m a single mom, and every dollar I spend on gasoline is a dollar I’m not investing in my boys’ futures,” said Cody. “So this is personal to me.”

 

Her knowledge of wind drag also helps her on the Bath City Roller Girls roller derby team, where fans know her as Shovey Camaro, after her passion for the Chevrolet Camaro sports car. Cody is also a passionate leader of a local moms club that helps support local charities.

 

Julie Kleinert, child safety technical lead – As the lead engineer responsible for child occupant protection, Kleinert’s job is to evaluate and develop the safety performance requirements for the vehicle restraint systems that will protect children who ride in the Malibu and other GM vehicles.

 

“Knowing that the work I do helps protect other people’s children is very rewarding,” said Kleinert, a mother of four and grandmother of two. “I love to be able to tell people what I do, and how much work goes into the safety of every GM vehicle.”

 

Kleinert relies on her 27-year engineering career and extensive knowledge of restraint system performance and vehicle safety integration, along with her real-world experience and perspective as a mother and grandmother. Her commitment to child passenger safety doesn’t stop at the end of the work day.

 

As a certified child passenger safety technician, she volunteers with Safe Kids USA’s Buckle Up educational programs to teach parents and caregivers about proper car seat installation and about child safety in and around vehicles. She utilizes her experience from working in the field with parents and caregivers to help drive interior designs that make child safety seat installation easier in the Malibu and other GM vehicles. Because three out of four child safety seats are incorrectly installed, Kleinert said, she urges parents to take advantage of local check-up events, even if they believe they are using their child safety seat correctly.

 

Kara Gordon, lead acoustic noise engineer –Gordon is a specially trained audiologist whose sensitive hearing skills – always a tactical advantage for a mother – helped her identify where certain noises may have originated, and how to reduce, block and absorb the noise from entering the cabin of the new Malibu. She is key part of a team that eradicates the main sources of noise – wind, road and tire – from entering the interior of the new Malibu.

 

Her work has helped make the new Malibu the quietest Chevrolet ever for interior cabin noise and, as a result, customers around the world can expect a quiet ride.

 

With two young boys, Gordon’s home isn’t always as quiet as the Malibu, but she adds a little serenity with yoga and enforces a house rule of quiet time until 9 a.m. on weekends.

 

“At 9, all bets are off and the house becomes a circus!” she said.

 

Tracy Mack-Askew, vehicle line manager – Mack-Askew’s passion for science and math was sparked during a high school field trip to view a vehicle crash test. That experience led her to pursue an engineering degree from Rensselaer Polytechnic Institute and an engineering career at GM following graduation.

 

Today, Mack-Askew serves as lead engineering manager responsible for the timely development and launch of the Malibu, a role with great challenges and responsibilities – and one typically held by men. She also has a patent in lighting technology that helps prevent premature lamp burnout.

 

As a wife, a mother of two young children, and a Harvard University master’s candidate (she already has a master’s degree from Purdue University), Mack-Askew is also an accomplished multi-tasker.

 

On sale now

 

The 2013 Malibu Eco is Chevrolet’s most fuel-efficient Malibu ever, delivering an EPA-estimated 25 mpg in city driving and 37 mpg on the highway. 

 

 

The Eco is the first model of the all-new Malibu lineup to launch in the United States. It went on sale earlier this year and starts at $25,995, less than competitor full-hybrid vehicles.

 

To learn more about the all-new Malibu, visit the Chevy Facebook page; follow on Twitter at @Chevrolet and #MalibuMoms, or check out chevy.com.

 

 

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Car insurance and good driving

by AnneFleming 23. April 2012 08:04

Good drivers tend to pay less for their car insurance than bad drivers. They have fewer accidents and on average live longer. Companies such as Endsleigh recognise this. So what makes a good driver? No doubt you believe that you are a good driver already. The majority of drivers consider that they are better drivers than average, which is, to say the least, a little convoluted. The problem is that many drivers who consider their selves to be good drivers are very bad drivers. At least drivers who consider that they are not very good know enough to recognise their limitations and adjust their driving habits accordingly, possibly becoming quite good drivers in the process. Bad drivers who think they are good are just plain dangerous and should be avoided at all costs.

There are six attributes that good drivers share. These are skill, anticipation, concentration, self discipline, knowledge and attitude. Each one of them can be worked on and improved.

Here are some of the major contributors to road traffic accidents:

  • Not looking or not looking properly is the biggest contributory factor; in 38% of all road accidents that were reported to the police this was the main reason reported.
  • Failing to properly control the car was the major factor in accidents that resulted in fatalities; in 36% loss of control was the reported reason. •
  • Driving too fast causes a large number of accidents; speed was reported as the cause of 27% of road accidents resulting in fatalities and 13% of all road accidents.
  • It is not just drivers who fail to look properly; pedestrians failing to do this were the cause of 58% of accidents resulting in a pedestrian fatality.

It is not difficult to become a better driver. You owe it to yourself and to others to do so. With potential no-claims discounts of 75% it will also reduce your insurance costs considerably.

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The Carole Nash Insurance Company

by AnneFleming 23. April 2012 07:56

Carole Nash Insurance Company, founded in 1985 by its namesake Carole Nash, is the leading Motorcycle Insurance Broker in the UK. The company is consistently voted as 'most used broker' by UK bikers and is celebrating twenty-five years of service to the motorcycling community. Listed among the top forty brokers, Carole Nash uses specialist expertise to arrange the very best policies for their customers whether they ride a vintage 1940s Harley Davidson or a modern little scooter. More of a car person? Not a problem. You will find a range of policies to suit you too, for either classic vintage cars or contemporary sporty numbers.

There are many good reason to choose Carole Nash, not least because in a typical policy, you may get:

  • Extensive UK & European accident and breakdown recovery. Home and roadside assistance across the EU and even hotel accomodation, emergency hire and medical assistance should you require it.
  •  European travel entitlement. Giving you the same amount of cover as you enjoy in the UK. 
  •  Up to £100,000 Motor Legal Protection, which will help you to recover any ininsured losses such as earnings, vehicle hire and excess if the accident is not your fault. 
  •  UK call centre. Unlike many national insurers, http://www.carolenash.com/ provides its users with a call centre based in the UK. The UK call centre in Altrincham, Cheshire will handle all of your queries.

Have a look at the website and browse motorcycles by category and manufacturer, and see for yourself how easy the process is, no matter if you're looking for motorbike or car insurance. You might even find a deal on your home and travel insurance and quotes are available online. Browse the FAQs and see if it's for you before you make an enquiry - why not sign up for the newsletter while you're at it?

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The Most Surprising Car Predators: Skip the Extra Services

by AnneFleming 14. April 2012 08:08

 

 

 

Some things are known and respected entities when it comes to damaging your car. Salt air and road salt can rust the metal, road hazards can damage the paint or tires and failing to maintain the vehicle – never getting the oil changed, for exampleSome things are known and respected entities when it comes to damaging your car. Salt air and road salt can rust the metal, road hazards can damage the paint or tires and failing to maintain the vehicle – never getting the oil changed, for example – can wear the engine. – can wear the engine. Those aren’t the only things that can land your car in the shop, or worse, the junk pile. There are some surprising things that can damage your car, including procedures or additives that are purported to help it run better. Knowing about these possible dangers can help you avoid a very expensive repair bill, and keep your vehicle in tip-top shape.

 

Engine Flushes

An engine flush sounds great in theory: a high-powered machine pushes a cleaning solvent through the engine, removing deposits of grime and gunk that have built up over time, helping the engine run more efficiently. The service, often pushed by independent auto shops, can actually do more harm than good, though. Removing buildup sounds great, but when particles and sediment breaks up, it doesn’t always flush completely out of the vehicle – they might end up in other parts of the engine, clogging vital parts and causing more problems. In fact, a high percentage of drivers who have opted for an engine flush service have experienced breakdowns soon after.

When a service technician recommends an engine flush, decline the service. None of the major car manufacturers recommend the service (and in fact, they caution against it) and opting for the cleaning could cause more problems down the road. Get your oil changed regularly and you won’t have any problems with sludge buildup in the engine.

 

Fuel Injection Cleaning

Similar to an engine flush, a fuel injection cleaning uses a chemical cleaner to remove buildup and deposits on the fuel injectors, with the idea of improving the efficiency of the injectors. However, manufacturers caution against getting the injectors cleaned this way, as using chemicals can cause damage to the injectors. This leads to a breakdown, and more expensive repairs down the road.

If you fill your tank with high quality fuel each time, a fuel injection cleaning is completely unnecessary. Most fuels contain detergents that help keep the injectors clean and running the way they should.

 

Machine Transmission Flushes

Changing the transmission fluid in your car is sometimes a necessary procedure to keep the car running right. What’s not necessary is a flushing using a high-tech flushing machine. Some repair shops will recommend a high-powered transmission flush, but manufacturers have stated that using one of the machines is an improper procedure and could damage the car. If you need to get a transmission service, ask how it is done, and refuse any service involving one of these machines.

 

Ethanol

Next time you pull up to the pump, check out the information on the pump. Chances are you’ll see that what you’re putting into your car is a mixture of gasoline and ethanol, a type of alcohol. Most gas contains about 10 percent ethanol, which was designed to reduce emissions and help protect the environment.

The trouble is, in the simplest terms, ethanol can lead to problems in the fuel system because it causes more moisture to infiltrate the fuel system. As a result, vehicles have had clogged fuel systems and broken gas tanks, both expensive to fix.

So what can you do? Not a whole lot, really, since it’s virtually impossible to find fuel that does not contain ethanol. Pay attention to how your car is running and if it suddenly feels sluggish, get the fuel system checked out immediately. And always remember to secure your gas cap after refueling – leaving it undone or even loose can allow moisture into the tank and cause big problems.

Today’s technologically advanced cars have many advantages, but the complex systems also open the door to potential problems. To keep your car in good working condition and available when you need it, simply follow the manufacturer’s maintenance instructions and avoid any unnecessary services.

 

 

 

This post was written and provided by Tommy Riley. Tommy has been in the car insurance business for several years.  He is also an avid traveler and freelance writer for Quoteme.ie

 

 

 

 

 

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Putting Consumer-Centric at the Heart of Customer Service: Are other car companies watching the leadership role of LEXUS?

by AnneFleming 2. April 2012 23:45

It’s not an accident that great sports teams are ‘great teams’. They are consistent in their play and standings year after year. Take for example, the New England Patriots, the New York Yankees, or even the Dallas Mavs.

It’s not an accident either that great companies are ‘great companies’. They too are consistent in their product and performance year after year. In this case, let’s look at Apple, PepsiCo, or Starbucks.

These companies, teams and brands are always looking for “what is missing”? They are not looking for “what is wrong”, but rather, what is missing that if it were there ‘it’ would make a qualified or quantified difference.

Incidentally, these leadership companies have leadership visionaries working there, who are constantly on the lookout for variables, technologies, processes and solutions what will make a difference in elevating customer value.

Late last week, Lexus announced it will be introducing two new posts at the dealership level. A  Vehicle Delivery Specialist, or VDS, will be responsible for reviewing the features of the car with the new owner. The second key position is the Vehicle Technology Specialist, or VTS, who will be charged with articulating and showcasing the technologies of the vehicle to the rightful owner. The VTS will be available to answer questions and review in a hands-on manner how the latest technology works. For many Lexus customers, including women, the VTS will prove to be a problem-solver and a difference maker, improving customer’s use and understanding of the advanced technologies. Having test driven Lexus products with Enform – see HER & HIS Lexus ES 350 review  - this new system, with an array of services, is extraordinary.

Bravo to Lexus for advocating and placing these change agents at the dealership level. Ford and other car companies have already taken notice, as the user advanced technology platforms in cars today really does require more than a ‘once over’ and a sales associate’s reference to the owner’s manual. Lexus customers will be on a first name basis with their VTS.

Lexus, a leader in customer engagement and satisfaction, has had top spots for years as measured by JD Powers and Associates. Lexus also is a top scorer with a growing segment of their buyers, specifically looking at satisfaction from women buyers.

Women-Drivers.com assists dealers in building trust and transparency with female customers by growing dealerships social communities and elevating conversion rates from women.. Women also rate their experience at dealerships in the United States and the company tracks these scores through the Women Satisfaction Index® or WSI metric.  Lexus has received the third top billing two years in a row* with scores of 4.83/5.00 in 2011 and 4.37/5.00 in 2010. These results exemplify Lexus’ consistent high scores from women who were very satisfied with the engagement and treatment by the sales person, and their overall dealership experience.

Look for even better WSI scores from Lexus in 2012, and, from other brands that take a page out of the Lexus playbook!

 

 

*The company launched in 2009 and began tracking WSI score by brand the year after.

 

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3 Excellent Road Trip Apps for your iPhone

by AnneFleming 26. March 2012 04:00

 

If you have an iPhone, you have a valuable tool for any road trip. It doesn't matter if you're driving across town or you're heading across the country. The iPhone has a wide variety of apps that can serve any purpose and fit any need that may arise on the road. With the large number available, it's hard to filter through them all and decide which ones you need. Lucas Taylor from Kanetix.ca offers suggestions for three of the best apps for your road trip.

1. Maps Buddy - $0.99

Maps Buddy is an app for the iPhone that's useful specifically for searching Google Maps. Using the default phone browser can be a pain. Maps Buddy takes the default maps app stocked with the iPhone and enhances it. Maps Buddy automatically determines your current location when you fire it up.

Once started, it has a selection of buttons for common destinations -- coffee shops, Chinese restaurants, hotels, gas stations and more. Simply tap on the button for the destination you're searching for, and it will pull up a route directly to the nearest. If you have common destinations in mind that the program doesn't already know, you can customize them. No trip to a new destination should be without Maps Buddy.

2. Road Trip Lite - Free

Road Trip Lite is a free application for the iPhone that allows stat tracking for your trip. It helps you keep track of gas mileage, gas expenses, maintenance expenses, and much more. It's a quick and easy interface that allows you to input your data and be on your way in seconds.

If you want more, you can buy the full version of Road Trip for $4.99. The full version offers odometer readings, data export, currency conversion, enhanced graphs and even more. Five bucks may seem like a lot for an app, but this one does so much it earns its keep.

3. Road Trip Fun - $0.99

Road trips are a time of family bonding and mutual irritation. Parents having to deal with children is a fact of life. Remember the days of trying to spell the alphabet with license plates and road signs? No parent should be without the tools of the trade to keep their kids distracted.

Road Trip Fun is a simple application full to the brim with rule sets for various road trip games. Everything is present, from I Spy to the alphabet game to 20 questions. This simple app can save frustrated parents hours of energy trying to distract their children while they themselves are distracted.

When it comes down to it, a road trip can be a fun time, but there are plenty of hassles along the way. With these few simple iPhone applications you can solve much of the hassle, eliminate a wide variety of problems along the way, and keep your kids distracted so they don't make the trip a stressful experience. The best part is how cheap they all are. It's like having a complete toolbox for under ten dollars.

 

Kanetix is an insurance comparison website where you can go to check out rates from different insurance providers in Canada. You can compare car insurance, life insurance, and health insurance among other products.

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Blog

Safety First: Tips to Childproof Your Car

by AnneFleming 22. March 2012 06:12

You’ve spent hundreds of dollars and countless hours installing door latches, specialized toilet seat locks and plastic outlet covers inside your home. You may think your adventures in childproofing are over. However, you still need to secure one more area: the family car. There are several hidden dangers in your vehicle, aside from an improperly installed car seat. Learn to identify the hazards in your vehicle and how to turn the ride into the safest and most enjoyable experience possible.

Preparing the Car

Before you install the car seats, turn your vehicle into a baby and child-safe environment. If the car is equipped with child safety locks, turn them on. Otherwise, pay attention that the doors are locked whenever there is a child in the vehicle. Remove any loose objects, including hard toys, books or even your extra coffee mug from the back seat. These items can easily become a danger. Keep any necessities, including the child’s toys, maps and CD cases organized in a travel carrier. Choose a model that straps to the back of the seat to create a clutter-free vehicle.

Installing a Car Seat

According to the National Highway Safety Administration (NHTSA), 3 out of 4 car seats are not installed properly. The NHTSA also asserts that approximately 8,959 children’s lives were saved because of car seats or restraints between 1975 and 2008. The next step to creating a safe environment is through proper car seat installation and size. Follow the manufacturer’s suggestion based on the child’s age, height and weight. Keep children under 2 in a rear-facing car seat for as long as possible. Once your child is ready for a front-facing or booster seat, keep him in the middle seat. Keep children under 13 in the back seat as well.

Now that you’ve chosen the correct model car seat, it’s time for installation. Follow the manufacturer’s instructions. If they’re unclear, or you’re still unsteady about the process, here are a few hints:

  1. Learn about the LATCH system. LATCH, or Lower Anchors and Tethers for Children, is a safety system installed in several vehicles after 2002. Under the LATCH system, the front-facing car seat is secured directly to the seat with upper and lower attachments instead of the seat belt. Consult your manufacturer’s instructions, or the manufacturer itself, to learn how the LATCH system works in your vehicle.
  2. If your car isn’t fitted with the LATCH system, make sure that you install the seat belt through the correct grooves. Pull the belt as tightly as possible and pay attention that it doesn’t move more than one inch in any direction, to ensure the child is secure.
  3. Pay attention that the front-facing seat is pushed against the back and bottom of the seat. Use your body’s weight to press down and back on the seat during installation to ensure it’s completely stable.
  4. Adjust the seat’s harnesses to ensure they’re snug and flat against the child’s chest. If the child is uncomfortable, adjust the straps as necessary. Place a rolled blanket or towel around a newborn to ensure the fit is secure.

If you’re still having trouble with installation, sign up for a car seat workshop in your area. The workshop teaches you how to install the seat correctly and provides useful tips on your how to keep your infant or child safe inside the vehicle.

Car Rules and Safety

Designate a set of strict car rules for everyone involved, including the parents, and adhere to them, no matter the situation. Before you start, pay attention that everyone is buckled in properly. Provide plenty of distractions in the form of toys, DVDs, crayons and paper or books to keep the kids occupied on the road. When not in use, keep these distractions secure; install a travel carrier for maximum safety. If the kids begin to fight, whine because they’re hungry or the baby needs a pacifier, pull over. Resolve any conflicts, provide snacks or soothe the baby while you are stationary.

Other Safety Concerns

You’ve installed the car seats properly and your children are both well-fed and occupied. Your childproofing is nearing completion. Now, it’s time to discuss one of the final hidden dangers your children face inside the vehicle. According to the NHTSA, hyperthermia and heatstroke are potential threats to a child left unattended in the hot car. To ensure your child is safe, never leave him in the vehicle unattended and teach your child that the parked car is not a play area. If your child is left in the hot car by accident, call the authorities immediately and learn the symptoms of heatstroke, which include:

  • Rapid or slow, weak pulse
  • Hot, moist or dry skin
  • Lack of sweating
  • Headache
  • Nausea
  • Confusion

Keeping your children safe in the vehicle doesn’t require expensive childproofing gadgets or the consequential hours spent installing them. Use common sense and keep distractions to a minimum, to keep your family safe on the road.

Written By: Edson Farnell has been writing about cars for several years, and been working on them even longer. Edson’s current project is sourcing every auto parts warehouse for Land Rover parts for his latest restoration.

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2011 Top 10 Certified Women-Drivers Friendly™ Dealers in the US

by AnneFleming 5. March 2012 03:20

Who made the cut for the top car dealerships in the US? The female consumer has spoken and out of 1300 dealerships in the United States receiving reviews, the Top 10 Certified Women-Drivers Friendly™ Dealers are in. The Certificate acknowledges the positive, consistent and respectful experiences women had at these dealerships in 2011. Women-Drivers.com hereby awards the following dealerships Certified Women-Drivers Friendly Dealer of the Year.

Wright Nissan


Tom Hull, Wright Nissan GM, and Wright Nissan Sales Team

Sheboygan Auto

Sheboygan Auto
General Manager, Jared Romanowski and Sales Team

Rohrich Toyota


General Manager Mark Podrosky and Sue, Finance Manager

North Hills Toyota


Carlos Echevarria, GM North Hills Toyota, Anne Fleming, President of Women-Drivers.com

Monroeville Chrysler Jeep


Monroeville Chrysler Jeep Team


Jeff Mountain, Monroeville Chrysler Jeep Internet Manager, Vic Olive, Monroeville Chrysler Jeep GM

Kelly Mitsubishi


Tom Carey, General Manager, with Mitsubishi Sales Team

Day Ford


Anne Fleming, President Women-Drivers.com, Debbie Flaherty, Day Ford Owner, Peter Flaherty, Day Ford GM

Day Chevrolet


Dave Steward, Day Chevrolet GM, Anne Fleming, President Women-Drivers.com, Debbie Flaherty, Dave Chevrolet Owner

Baierl Chevrolet


General Sales Manager, Mike Paolucci

Haasz Auto Mall, Chrysler

Certified Women-Drivers Friendly™ Dealers are leading the trend towards higher consumer satisfaction via the rising purchasing power of women; these particular dealers are getting more sales, leads and referrals.

What Are the Criteria for Being a Certified Dealership?

A dealership must have a minimum of ten reviews to qualify. For each review written, a rating is posted with scores ranging from a 5.0 (Excellent) to a 1.0 (Marginal). Each review falls under one of three categories: Browsing, Purchasing or Servicing. A Certified Women-Drivers Friendly™ rating of 3.8 or higher indicates that a dealership has earned the trust and reputation of being service‐oriented towards women. To retain this status and receive its Benefits, dealers must get reviews continuously.

About Women-Drivers.com

Women-Drivers.com provides car dealers with distinct, web-based marketing solutions that build trust and transparency, resulting in greater sales and servicing from women. Women-Drivers connects women to Certified Women-Drivers Friendly™ Dealers and publishes a platform of services to qualifying dealerships to distinguish and market themselves. The innovative Facebook Integration of women+family content results in dealerships building larger social communities, longer time spent on the dealerships site, and more sales conversions. For more information contact info@women-drivers.com.

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Customer Trust Awards - NADA Edition

by AnneFleming 27. February 2012 07:25

Women-Drivers.com is proud to be a co-sponsor of the ClearMechanic "Customer Trust Awards".

The "Customer Trust Awards" recognize five vehicle photos that ClearMechanic judged most helpful in building trust in the automotive repair process. Their judgment is partly based on creativity and photo quality and partly based on number of consumer views, clicks and "shares" tracked by their technology platform.

You'll see that ClearMechanic now shares an exciting new metric for their top awards: the number of times a customer looked at his / her photos. As an example, the winning photo this week was viewed by the customer 16 separate times during the service process. This is proof of how powerful the ClearMechanic technology can be in persuading a customer to say "Yes" to a repair recommendation.

The top Dealers this week are:

  • Medved Wheat Ridge - Wheat Ridge, CO
  • Dreyer & Reinbold Infiniti - Indianapolis, IN
  • Fontana Nissan - Fontana, CA
  • Titus Will Chevrolet of Parkland - Parkland, WA
  • Atomic Auto - Portland, OR

Congratulations to all the winners for being tops in Trust & Transparency.

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